“The board you repaired has passed its test. From all of us at Tasty, we send a Huge Thank You, to you and your staff. Finding a good repair house that can handle these was a long difficult road.”

To see how ACS Industrial Services can help with your Electronic AC, DC, VFD, and Servo & Spindle Drive repair needs please visit us at www.acsindustrial.com.  Our customer service representatives are standing by to help you.

You have an Electronic Power Supply, Circuit Board, Drive, PLC, Servo, or other electronic component that needs electronic repair services. How do you decide where to send it to get the expert electronic repair service you need? To a vendor your company already uses? To an OEM? To a new repair house? It can be hard to determine where to send your items.

Three Steps to Success

The following three considerations will insure that you receive the Expert Electronic Repair Service you need and the best value for your electronic repair dollar.

Step 1 : No Charge Evaluation
Make sure that the electronic repair company you choose has a No-Charge evaluation policy. In today’s market place, no one should be paying for evaluations. Some repair companies will hide behind terms like “Bench Fee”, “Bench Charge”, “Estimate Fee”, “Evaluation Fee” or some other cloaking device that charges you just to look at your item. And don’t fall for the “We will subtract the fee if you approve the job” statement. You do not have to pay for evaluations if you do a little fact finding up front.

Step 2 : Check the Warranty Period and Policy
Check the warranty period and policy. If a repair firm does not have at least a one year warranty, look for another repair firm that does. And make sure the warranty policy covers the complete item you send in. Some electronic repair companies will only warranty the repair they made. A competent electronic repair firm will warranty the whole item, be it AD or DC motor drive control, circuit board, power supply,PLC, monitor, etc. A reputable repair firm will go through your item after it is repaired to check for weakened components that may work now, but might fail under load after the item is installed for just a short time. We all know there is nothing worse than installing a “repaired item” and have it fail shortly after it is installed. In a few electronic repair situations it is very hard to be 100% sure that the tech found all the problems. But using a firm that takes the extra step of checking for weakened components after the item is repaired will save you a lot of potential headaches.

Step 3 : How Long Will It Take?
Ask the electronic repair company how long it will take to evaluate your item and provide a quote for repair. If they have a turn-around time that is too long for you, find a company that can meet your requirements. Ask if they have a “Rush” program. Most electronic repair companies have them, but you may have to ask to find out. There is usually an additional fee for a “Rush” job, but sometimes your situation will require the faster return of your repaired item that a “rush” service provides.

Ask the Right Questions
Asking these questions and finding out how an Electronic Repair Firm handles them does not take much time, but it can make your electronic repair experience smooth and trouble free. We hope this information is of benefit to you in your search for Expert Electronic Repair Services.

ACS Industrial Services, Inc. Can Help
To find out how ACS Industrial Services, Inc. can help with your current electronic repair needs by visiting our website as www.acsindustrial.com or call 800-605-6419.  Our helpful and courteous customer service reps are standing by to help you with your electronic repair needs.

Recently a pizza shop owner called ACS in a panic. His oven drive had stopped, the conveyor belt would not move, and they could not make pizzas. The conveyer that moves the pizza through the oven would not move or respond to the speed control. The oven manufacturer would not or could not provide the electronic circuit board repair needed to get the oven running. They offered the shop owner a new control system for $2500.00! Not only was this more money than the shop owner had, it would have required several days of downtime to retrofit the new control to the pizza oven. They were looking at more and more downtime to get the oven back into operation and were losing money every hour it was down!

The owner contacted ACS Industrial Services. After a brief consultation he decided to send his drive control board in for a no-charge evaluation to determine if his electronic circuit board could be repaired. The defective drive board arrived on Thurdsday around mid-day. ACS repaired his defective circuit board and air shipped it back to arrive on Saturday morning. The owner installed the repaired drive board and the shop was making pizza on Saturday by noon! If you have a similar problem, ACS Industrial Services can probably help. Call ACS Industrial Services for your commercial cooking equipment repair needs. 800-605-6419. www.acsindustrial.com.

For information or to speak to one of our customer service representatives please call 800-605-6419. Visit us at www.acsindustrial.com.  Expert industrial electronic repair services for your critical operations.