As of Monday, October 3, 2011, ACS will be ready to rock in their new digs.  That’s right, ACS is pulling up their tent stakes, hitchin’ up the mules and moving…all of a half mile northeast!

The new offices will be more efficient and sunnier too.  More windows = even happier customer service!  You might even feel the sunshine pouring through the phone from wherever you are.

Never fear, there will be no disruption to your repair services.  Only ACS’s administrative offices are moving on Friday, September 30^th so there should be minimal, if any, disruption to our phone and customer service systems.

 “Shocking” Info Bites: 

• Almost 500 people die each year from electrical accidents, mostly in the workplace, putting it among the top 10 causes of accidental death in the U.S.
• Approximately 80% of all injuries and fatalities caused by electrical accidents are not caused by the electric shock itself, but by the intensive heat, light and pressure blast caused by electrical faults. 
• The blast made by vaporizing metallic components can break bones and damage internal organs.

We won an Academy Award Oscar for customer service!!  Well, it feels like we did.

Oh, we like to consider ourselves smart, clever, problems-solvers…and we are.  But most of all ACS Industrial is a collaboration of customer-centered, skilled people who listen.  Why?  Because it matters.  A lot.

When we get letters like the one below we share them with our entire staff to make sure they know how important true customer service is and to show our appreciation…

 Does it seem like your maintenance staff is constantly putting out “fires?” Or that your production equipment is always running to failure requiring industrial electronics repair and causing unplanned work stoppages? 

Lean manufacturing may be the answer.  Lean manufacturing concepts aren’t new but they are gaining momentum…and for good reason. 

By implementing some lean manufacturing strategies, you can track equipment breakdowns, schedule preventive maintenance, and anticipate needs for maintenance parts.   Benefits include:

• Waste elimination
• Defect reduction
• Productivity maximization
• Engaging  your work force as a team

Not surprisingly, reliability ranked the most important criteria in purchasing industrial electronics according to a recent survey by Plant Engineering & Maintenance. 

Reliability was followed, in descending order, by quality, safety, maintenance, service, price, throughput, technology, noise, speed, and “green”.

Maintenance ranked 4th out of 11 so we know it’s pretty high on your list.  Nobody wants equipment that is difficult or excessively expensive to maintain.  Downtime is lost time and lost time is lost money.  

Save money in the long run by purchasing quality industrial electronic equipment with a good warranty.  And when that warranty runs out, or the OEM does not provide responsive service, send your repairs to a reliable expert. 

ACS Industrial repairs just about every Yaskawa Power Supply & Yasnac Power Supply manufactured.  Yaskawa & Yasnac power supplies have some tough challenges when it comes to repairing them, but ACS has been very successful with these jobs. There have been over 200 successful power supply repair jobs through our shop already this year.

Most of these power supplies come out of CNC equipment from CNC shops and we do everything we can to get them back to you as fast as possible. Rush service is available if needed. If you need priority service, Ask your cutomer service rep about our priority electronic repair service when you call.

ACS Industrial Services now offers their expert electronic repair service for over 700 additonal OEM manufacturers of Industrial Power Supplies.

Fast evaluation and repair of Industrial Power Supplies for over 700 additional manufacturers of Industrial Power Supply Products is a very agressive statement. But ACS has developed a reputation for repairing some of the most damaged power supplies seen at industrial plants.

Many times ACS can repair a power supply that several other electronic repair firms have failed to successfully service. If you have a damaged Industrial or Laboratory Power Supply, call ACS for help. Call 1-800-605-6419 or visit us at www.acsindustrial.com.  One of our customer service reps is standing by to help answer any questions you have and to coordinate the repair of your damaged power supply.

ACS Industrial Services now offers Fast, Expert High voltage Power Supply Repair Services for Sorensen Power Supplies that are used in CAT Scanners.

A recent customer sent a blown 200KV Power Supply from their CAT Scan for our Priority Rush Repair Service. (That’s Right…200,000 VOLTS! That power supply weighs over 625 Lbs!) Our team jumped right on it, evaluated, repaired and shipped it back to the client in under one week. They were very pleasantly surprised at the outstanding power supply repair service ACS provided.

ACS has a new alphabetical index to help locate the manufacturer of your equipment. If you have a piece of equipment and need Electronic Repair, here is an index to assist you in finding your equipment manufacturer and determine if ACS Industrial Services has previously repaired this item.

Even if your equipment OEM is not listed, ACS can probably repair it for you. We are adding new OEMs every day to our list and look forward to the opportunity to help with new OEM’s equipment.

Well, what a week of rain, flash floods, and lousy weather! We got through it and kept to the schedule for delivering fast, expert electronic repairs. Neither rain, nor flood, nor black of night…..will keep us from delivering fully repaired and tested Power Supplies, PLC’s, Drives, CNC Circuit Boards, Servo’s, Servo Motors, Monitors and more! Get Your Equipment Back Up And Running Fast! For more information, visit us at www.acsindustrial.com