Where to begin? |
You have a Power Supply, Circuit Board, Drive, PLC, Servo, or other electronic component that needs electronic repair services. How do you decide where to send it to get the expert electronic repair service you need? To an existing vendor? To a new repair house? To an OEM? It can be hard to determine where to send your items.
Three Steps to Success |
The following three considerations will insure that you receive the Expert Electronic Repair Service you need and the best value for your electronic repair dollar.
Step 1 : No Charge Evaluation |
Make sure the electronic repair company you choose has a No-Charge evaluation policy. In today's market place, no one should be paying for evaluations. Some repair companies will hide behind terms like "Bench Fee", "Bench Charge", "Estimate Fee" or some other cloaking device that charges you just to look at your item. And don't fall for the "We will subtract the fee if you approve the job" statement. You do not have to pay for evaluations if you do a little fact finding up front.
Step 2 : Check the Warranty Period and Policy |
Check the warranty period and policy. If a repair firm does not have at least a two year warranty, look for another repair firm. Make sure the warranty policy covers the complete item you send in. Some repair companies will only warranty the repair they made. A competent electronic repair firm will warranty the whole item. A reputable repair firm check for weakened components that may work now, but might fail under load after the item is installed for just a short time. Using a firm that takes the extra step of checking for weakened components after the item is repaired will save you a lot of potential headaches.
Step 3 : How Long Will It Take? |
Ask first. If they have a turn-around time that is too long for you, find a company that can meet your requirements. Ask if they have a "Rush" program. Most electronic repair companies have them, but you may have to ask to find out. There is usually an additional fee for a "Rush" job, but sometimes your situation will require the faster return of your repaired item that a "rush" service provides.
Ask the Right Questions |
Asking these questions and finding out how an Electronic Repair Firm handles them does not take much time, but it can make your electronic repair experience smooth, efficient and trouble free. We hope this information is of benefit to you in your search for Expert Electronic Repair Services.
ACS Industrial Services, Inc. Can Help |
To find out how ACS Industrial Services, Inc. can help with your current electronic repair need visit our website www.acsindustrial.com or call 800-605-6419.