 Arnie Breidenbaugh, President, ACS Industrial Services 
About ACS Industrial ServicesACS Industrial Services is a mid-size, third-party electronics repair firm headquartered in Hunt Valley, Maryland. We provide expert repair services for virtually all types of commercial and industrial electronics. Our customers range from small, sole proprietors to Fortune 500 companies. We welcome international customers. 
Who is ACS Industrial – A Brief HistoryFounded in 1999 by Arnie Breidenbaugh, ACS was born out of his frustration with the lack of support provided by the OEM’s with which he worked for more than 20 years. His experience in designing, building and implementing industrial and electronic automation systems gave customers a level of comfort that the "voice on the other end of the line" truly understood and cared. Accelerated company growth made it clear that ACS needed additional leadership to maintain a high level of quality and service. In 2006 Arnie turned to Bill Bafford, a close friend for over 30 years, and a former Naval aviator with more than 25 years of technology, leadership, and operations experience to the ACS team as Executive Vice President. 
Now located in Hunt Valley, Maryland, a suburb of Baltimore, ACS Industrial Services provides industrial electronic repair services to companies around the world. The men and women of our customer service team are standing by to help you solve your industrial electronic repair problems. ACS is large enough to handle your electronic repair needs and small enough to care about every customer and job. You are not a number at ACS Industrial. We want to hear from you today. REALLY ... today! Free EvaluationsOur customers tell us they like the fact that we offer free evaluations and that their repair prices are based on the amount of damage to their items, not a percentage of replacement or new costs, a common practice in the industry. We quote repair prices based on the damage to your item. Standard repairs are usually completed 5-15 days after you approve the service order. Rush service is available upon request for an additional fee. Expert and Thorough RepairsEvery item is treated like we would treat our own equipment and we pay meticulous attention to the details when repairing your item(s). We take pride in doing complete, expert electronic repairs and do all the preventive maintenance procedures when repairing an item. For example, after the initial repair and replacement of defective components, we examine the surrounding components and circuit sections for stress caused by the original failure. Many times there are components that test "good" but our experienced techs know by the type of failure that they are weakened parts and should be replaced for a thorough repair job. We sometimes replace twice as many "good" components as the failed ones so you get a complete repair. Satisfaction GuaranteedOur repairs carry a comprehensive one-year warranty unless otherwise stated. If your unit does not work correctly when reinstalled or if you have installation questions, please call us right away. Our customer service team can help. Please contact us with any question(s) you may have. We look forward to working with you and getting your defective electronic equipment back up and running as fast as possible. Thanks for your interest in our services and visiting our web site. We hope you found the information helpful. Please call us for help with your electronic repair needs.
After you have filled in the online form, print out a completed form and drop it in the box with your component and ship to the address on the bottom of the form. No RA or RMA is required, however, filling out this form automatically provides you with an RMA to help streamline the process and give you a job number to refer to if you have questions. Concerning Your PrivacyWe respect and protect your privacy. We will ONLY use your email address to communicate with you. Your email address will NEVER be disclosed outside ACS Industrial Services, Inc. |
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