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The Experts in Industrial Electronic Repairs
ACS Industrial Services, Inc. has been providing fast and reliable electronic repair services for virtually all types of commercial and industrial equipment since 1999—well over 26,000 repairs completed!
Why Does ACS Have so Many Repeat Customers?
Fast turn-around, reliability, and personal customer service are major reasons customers repeatedly return to us when they need electronic repair services. See our reviews.
Why is ACS Successful?
Each item sent to us is carefully received into our system, photographed, and evaluated at no charge. When you approve our quote for repairs, our experienced technicians get on it asap ... even faster if you requested a RUSH repair! When repairs are complete, your item is cleaned and carefully packaged and shipped back to you.
And the Icing on the Cake?
In addition to Expert repairs, preventive maintenance is completed at the time of service allowing ACS to offer a comprehensive 2 Year Warranty on your entire unit. We stand behind our work! We want our customers to feel confident their repaired items will go back into service as soon as they get them back.
Where Are We Located?
We are Headquartered in Hunt Valley, Maryland. Our Repair Center is located in Hickory, North Carolina.
Who Are Our Customers?
Our customers range from small businesses to Fortune 500 companies that need industrial and business electronics repaired. We service equipment from companies around the world – every day! We welcome Service Companies, Dealers, and international customers.
Our History from Startup to Now
The inspiration to start ACS Industrial? Complete frustration!
For 20+ years while designing, building and installing industrial, welding, and electronic automation systems Arnie Breidenbaugh kept thinking that it just shouldn't be so darn hard to get good industrial electronic repairs. Eventually, he said "Enough! I can't take it anymore", and created ACS Industrial Services to solve his own and others’ electronic repair needs. And to do it better than anyone else ever had. Truly helpful and respectful customer service would be, and is, the all-important heart and soul of the business.
Our goal is to keep you, our customer, happy with great service. Not just satisfied, not 'fine', but REALLY happy. We will go above and beyond the ordinary to make yor life a bit earlier by solving your industrial electronic repair problems quickly with friendly service.
Because Arnie spent so many years working in industry, his experience gives ACS
customers comfort knowing that we "get it" ... that the voice on the other end
of the line truly understands what you’re up against — the cost of downtime,
the budget, the schedule you need to meet on time. We know the business on both
sides and we know first-hand what it means to get good, reliable electronic repair services.
Wow! By 2005 we were growing like crazy — it was like hanging on to a tiger by its tail! It was clear that ACS needed more hands on deck. We needed more strong leadership to help keep our commitment to top-notch quality and service. In 2006 Arnie turned to Bill Bafford, a close friend for over 30 years, and a former naval officer and aviator with many years of technology, leadership and operations experience. Bill brought his big-picture organizational skills to the ACS team as Executive Vice President and Operations Manager.
This successful teaming allowed us to really grow. By 2010, ACS acquired a highly regarded
repair center in Hickory, North Carolina, expanding our capabilities and capacity to meet
our customer’s needs.
Today, we help customers from all types of industry and from all around the globe. Our team of expert repair technicians and customer service members are always ready and willing to go the extra mile and help you solve your industrial electronic repair problems. We offer RUSH service for those times when you need your equipment back yesterday.
Call Us! ACS is Here to Help!
ACS is large enough to handle all of your electronic repair needs and small enough to care about
every customer and every single job. You are not just a number at ACS Industrial!
We want to hear from you today! Call or email us today! Like our Facebook page to keep up with what’s new.