Rush Repair and Turn-Around
Receiving & Evaluation
You requested RUSH repairs online! When your item arrives on our dock our custom software already has it flagged as a RUSH repair! It goes immediately to Technician evaluation.
Fast Accurate Quote
Evaluations go to Customer Service immediately and, in most cases, the finalized quotes are sent to you within 48 hours after your item is received.
Repair Process
Once you approve the quote, repairs are immediately assigned to a technician! All RUSH repairs get priority service.
Parts Ordering
Any parts not in our stock are ordered for the fastest delivery available (usually next day). Repairs begin with in-stock parts while any ordered parts are in transit to our repair center.
QC and Testing
Your RUSH repair still gets load tested and a burn-in of several hours to minimize the risk of post-installation problems.
Next-Day Return Shipping
RUSH Repairs are returned as fast as possible! Usually Next Day Air or the shipping mode you request. You will get tracking numbers right away to check on the delivery status.
We make RUSH jobs the highest priority at ACS industrial Services because we know that lost
production is lost money! The ACS team provides the most comprehensive and reliable RUSH repair
service available to our industrial/commercial customers. Information is POWER and our goal is to
keep you in the know about the status of all of your repairs and especially those RUSH repairs.
You can be assured that your rush repair needs will be treated with urgency and will be evaluated,
repaired, tested and returned as fast as possible. For help coordinating a RUSH Repair please contact
one of our customer service professionals at 800-605-6419. We look forward to working with you on your
next emergency RUSH repair situation. Every second counts!
