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ACS Industrial Services is a mid-size, third party electronics repair firm with a repair center in Hickory, North Carolina and headquartered in Hunt Valley, Maryland. We provide expert repair services for virtually all types of commercial and industrial electronics. For more information on ACS see our About Page.
We did receive our repaired encoders. One of them has been reinstalled on the machine. Everything seems to be in working order. The other part is being kept as a spare in case we have additional failures on other machines in the future. It has not been tested on our end, but both encoders were identical, so I have confidence it will work. Thanks for following up with this, and we'll let you know if we have future needs.