Compass Engineering Group
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ACS Industrial Services is a mid-size, third party electronics repair firm with a repair center in Hickory, North Carolina and headquartered in Hunt Valley, Maryland. We provide expert repair services for virtually all types of commercial and industrial electronics. For more information on ACS see our About Page.
Call now, 800-605-6419, one of our Compass Engineering Group customer service reps is waiting to answer your questions, or send your Compass Engineering Group electronics to ACS for a Free Evaluation Today! Try our ACS Free Evaluation Repair Form.
Arnold: I did receive both encoders back last week on 10/5/16. I have been so busy that I did not have a chance to install the repaired encoder until yesterday afternoon. After the encoder was installed I powered up the CNC lathe and it worked just fine. This particular lathe sees a lot of small production work which we currently do not have any waiting on this machine. I am very pleased with the ACS repair. This encoder repair required not only electronic repair but also a new bearing and seal for the encoder shaft which looked so neatly assembled. Gasdorf has in past times relied on one particular repair facility, but this facility would not repair these Kuroda Encoders. So I went looking for other repair sources and after Googling the Kuroda Encoders ACS Industrial came up in the list of websites. I heard of ACS Industrial before because I have a spare GE AC200 Servo Drive amplifier with the ACS repair sticker on it. Overall I am very pleased with ACS Industrial and you will definitely see more work from Gasdorf Tool & Machine. The electronic and mechanical repair of this Kuroda Encoder were spot on. I was also very pleased with the packaging of the two encoders returned to Gasdorf by UPS. The ACS Industrial process of taking out a repair quote number from the website is just awesome. This has streamlined things so nicely, thanks! In my dealings with two other repair facilities there is much phone/email tag going on to complete a repair. Thanks!